Notice of Privacy Practices

Sound RD PLLC
Effective date: October 5, 2026

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our commitment to your privacy

Sound RD PLLC ("we," "us") provides nutrition care. Your health information is personal, and we are committed to protecting it. Federal law (the Health Insurance Portability and Accountability Act, or HIPAA) and Washington law require us to:

• Keep your protected health information private and secure.
• Give you this notice of our legal duties and privacy practices.
• Follow the terms of the notice currently in effect.
• Tell you promptly if a breach occurs that may have compromised the privacy or security of your information.

We will not use or share your information other than as described here unless you tell us we can in writing. If you give us permission, you may change your mind at any time by letting us know in writing.

How we use and share your health information

We typically use or share your health information in the following ways.

Treatment

We use your health information to provide your nutrition care, and we may share it with other professionals who are treating you. For example, we may send a visit summary to the doctor who prescribes your GLP-1 medication.

Payment

We use and share your health information to bill and get paid by your health plan or others. For example, we give your insurance company information about your visits, including diagnosis codes, so it will pay for your care.

Health care operations

We may use and share your health information to run our practice, improve your care, and contact you when necessary. For example, we may use it to send appointment reminders or to review the quality of our services.

Business associates

We work with outside companies that help us run our practice, such as our scheduling, video visit, electronic health record, and billing services. These companies must sign an agreement with us promising to protect your information and use it only as we allow.

Other ways we may share your information

We are allowed or required to share your information in other ways, usually ones that contribute to the public good. We have to meet many conditions in the law before we can share your information for these purposes.

• As required by law. We will share information if state or federal law requires it, including with the U.S. Department of Health and Human Services if it wants to confirm we are complying with federal privacy law.
• Public health and safety. We may share information to prevent disease, report adverse reactions to medications, report suspected abuse, neglect, or domestic violence, or prevent or reduce a serious threat to anyone's health or safety.
• Health oversight. We may share information with agencies for activities authorized by law, such as audits, investigations, and licensure.
• Lawsuits and legal actions. We may share information in response to a court or administrative order, or in response to a subpoena.
• Law enforcement. We may share information for law enforcement purposes as permitted by law.
• Research. We may use or share information for health research, but only with your authorization or when the law allows it without one.
• Workers' compensation and government requests. We may share information for workers' compensation claims, with medical examiners or funeral directors, for organ and tissue donation requests, and for special government functions such as military, national security, and presidential protective services.

Your choices

For certain information, you can tell us your choices about what we share. You have both the right and the choice to tell us to:

• Share information with your family, close friends, or others involved in your care or in paying for your care.
• Share information in a disaster relief situation.

If you are not able to tell us your preference, for example if you are unconscious, we may share your information if we believe it is in your best interest. We may also share information when needed to lessen a serious and imminent threat to health or safety.

We never share your information for these purposes unless you give us written permission:

• Marketing purposes.
• Sale of your information.

We do not conduct fundraising.

Substance use disorder treatment records

If we receive records from a substance use disorder treatment program that are protected by federal law (42 CFR Part 2), those records have additional protections. We will not use or share them, or testimony describing their contents, in any civil, criminal, administrative, or legislative proceeding against you unless you give written consent or a court issues an order after giving you notice and an opportunity to be heard. Any information we share from these records will include a notice that further sharing is restricted by law.

Your rights

When it comes to your health information, you have certain rights. To use any of them, contact us using the information at the end of this notice.

Get a copy of your health record

You can ask to see or get an electronic or paper copy of your health record and other health information we have about you. We will provide a copy or a summary, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your health record

You can ask us to correct health information that you think is incorrect or incomplete. We may say no, but we will tell you why in writing within 60 days.

Request confidential communications

You can ask us to contact you in a specific way (for example, by mobile phone instead of home phone) or to send mail to a different address. We will say yes to all reasonable requests.

Ask us to limit what we use or share

You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree if it would affect your care. If you pay for a service in full out of pocket, you can ask us not to share information about that service with your health plan for payment or operations purposes. We will say yes unless a law requires us to share it.

Get a list of those we've shared information with

You can ask for a list of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why. The list will not include disclosures for treatment, payment, and health care operations, and certain other disclosures, such as any you asked us to make. We will provide one list a year for free and may charge a reasonable, cost-based fee for additional lists within 12 months.

Get a copy of this notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive it electronically.

Choose someone to act for you

If you have given someone medical power of attorney, or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will confirm the person has this authority before we take any action.

File a complaint if you feel your rights are violated

You can complain to us using the contact information below. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue SW, Washington, DC 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.

Communicating with us electronically

Our video visits, scheduling, and intake forms use secure platforms designed for health care. Regular email and text messages are not fully secure. If you choose to communicate with us by regular email or text, you accept the risk that the information could be read by others. Please do not send detailed health information that way.

Washington State law

Washington's Uniform Health Care Information Act (RCW 70.02) also protects your health information. When Washington law gives you more protection than federal law, we follow Washington law.

Changes to this notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The current notice will always be available on our website and from us on request.

Contact us